1.公司網站郵箱收到詢盤的自動回復（1）
Dear John Smith,
Thanks for your below inquiry.
This is an automated response to acknowledge receipt of your e-mail. We assure you of aprompt response from a member of our experienced sales team.
During this time,you can also learn more about us via any of the channels below:(a)Visit our website for more information at www.xxx.com.
Visit our Facebook Page (@xxx)
we thank you for your trust.
Best Regards,
Sales Team at xxx Company
2、公司網站郵箱收到詢盤后的自動回復（2）
Dear John Smith,
Thanks for contacting [xxx Company]!
This automatic reply is just to let you know that we received your message and we'll get backto you with a response as quickly as possible. During working hours we do our best to reply asquick as we can, usually within a couple of hours.Evenings and weekends may take us a little bitlonger.
lf you have a general question about our company and our product, you’re welcome tobrowse our FAQ page for walkthroughs of all of our answers to frequently asked questions.
[FAQ page link]
lf you have any additional information that you think will help us to assist you, please feelfree to reply to this email.
we will get in touch with you soon!
Best regards,
name
3、老客戶發來新詢價，但由于需要花費較多時間，無法當天給客戶報價
Dear John,
Thanks for the new inquiry.
we are working on this inquiry now, and will get back to you as early as possible.
Sincerely,
name
4、給客戶報錯了價格/發送了錯誤信息
Dear John Smith,
Hope this email meets you well?
l will like to draw your attention to an error made in the Quotation List l sent earlier. Pleasekindly note that the price for the [Product name] listed on the Quotation was wrong.l noticed itafter l recalculated the cost.
On behalf of [xxx Company], l sincerely apologize for this mistake. We are deeply sorry forthe inconvenience we have caused you.l have attached the corrected Quotation List to thisemail.
Please let me know when l can call you to further clarify this issue.Please accept ourapologies once again.
Thank you.
Best regards,
name
5、客戶提供了更加詳細的產品規格，需要給客戶重新報價
Dear John Smith,
Thank you for the detailed information provided.
with the information you provided we've been able to update a more detailed Quotation Listfor your inquiry.Attached please find the updated Quotation List.
l'm aware the new price (USD12.50/Pc) is above our original estimated offer.At the time ofthe estimate, we didn't have all the specification details for your inquiry. This price is quotedincluding all the specification details you provided and it is the final price - you won't get a nastysurprise when we finally sign the contract!
We appreciate your feedback on the newly updated Quoation List, and if there are anyamendments to be made,please let us know.
we look forward to working with you!
Best regards,
name
6、漲價通知(1)
Dear John Smith,
r' m just writing to inform you that starting next month,we’re increasing our price on[Product name]. The new price reflects our increased input on cost of raw material, quality ofservice and exchange rate depreciation.
This price increase is an unavoidable part of doing business, and we hope we can continue toserve your company long into the future. If you have any questions or need clarification, pleasedon’ t hesitate to contact me to discuss your project.
Best regards,
name
7、漲價通知(2)
Dear John Smith,
We are pleased to have been in business with you since the past 6 years, overcoming hurdlesand challenges together in unison. We have not raised the prices of our products in all theseyears despite the continuous rise in various expenses. With effect from [25th July], we shall haveto increase the prices by 5% on all our products.
we can no more avoid the growing expenses that go into the production of our products.There has been an undeniable rise in prices of raw-materials that we use. Labour charges ofemployees have also soared up along with other expenses of transportation and importingsupplies from other countries. All these have led to constant lowering of company’ s benefits.
As you know well, we have never compromised the quality of our products even in thehardest of times. We endeavour to keep going with the agenda of excellent quality and for thatan increase in price is an apparent necessity.
Attached please find our new Price List. We look forward to your understanding in theprocess and hope to continue being in business with you in more years to come.
Best regards,
name
8、通過給客戶提供折扣的方式催促客戶下單
Dear John Smith,
Thanks so much for being a loyal customer for all these years! To show our appreciation, weare pleased to offer you a discount on any new order before the end of July.To claim thisdiscount, just send us your order before July 31 and we’ ll take 5% off when we send theProforma lnvoice. lt’ s our way of saying: Happy Second Quarter!
wishing you all the best.
Best regards,
name
9、新客戶詢價,要求提供報價單及產品圖冊
Dear John Smith,
First of all, we would like to express our thanks for your interest in our [product name].
Regarding your inquiry, we are happy to provide you our brochure and our Wholesale pricelist. Please note that the brochure included all the information you asked for.Both items areattached at the end of this email.
In addition to the items above, we have also enclosed a catalog (presenting different types of[product] available) and our Logistics guideline of this product. We believe that this will be ofhelp to you.
We hope our response has satisfied your request. Should there be any question, please feelfree to contact us.
we look forward to hearing from you.
Best regards,
name
10、詢盤報價郵件常用語句(句首)
Thank you for your inquiry regarding our product or service.
Thank you for your interest in our product or service.
We would like to thank you for your letter inquiring about our product.
We truly appreciate your letter asking for information about our product.
11、詢盤報價郵件常用語句(正文)
We are pleased to satisfy your demand with the attached information.
ln order to fully answer your request, we would like to give some further details.
There is some other information we believe may be useful to you.
You can find some relevant items below.
12、詢盤報價郵件常用語句(句末)
In case you would like to have more information, we are happy to arrange a call and ameeting for our further discussion on this matter.
lf necessary，we always welcome a call or a meeting at a convenient time for you tounderstand more about our product/service.
lf necessary，we always welcome a call or a meeting at a convenient time for you tounderstand more about our product/service.
We also look forward to welcoming you to our office for a better understanding betweenus.
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